RETURN SHIPPING
HOW DO I SHIP MY RETURN?
Click here to book your return. If you are AU & NZ based, you will receive a return label at the final stage of your return booking. All other customers will receive a return shipping address once booked. Steps to return once booked:. *If the return
WHAT IS THE RETURN ADDRESS?
You must book a return here before shipping your parcel back to us. Be sure to include a copy of your order number in the parcel and keep the tracking number until your return is processed. Australia & New Zealand. You'll be provided with a pre-addre
CAN I INCLUDE MULTIPLE RETURNS IN ONE PARCEL?
Australia:. Exchanges & instant refunds. Exchanges & instant refunds are processed based on return tracking events, so we recommend sending each order back separately with its respective return label. Standard refund & gift card returns. Multiple sta
CAN I RETURN WITHOUT MY ORDER CARD?
If you haven't shipped your parcel back yet, you can include a written copy of your order number inside the parcel instead. If you've shipped your parcel already, rest assured, the return label provided to AU & NZ based customers is linked to the ord
CAN I RETURN WITHOUT THE ORIGINAL PACKAGING?
We will accept items for return without the product bag as long as all items are unworn, unwashed and in otherwise original condition. Please note, this excludes shoes, which must be returned in their original shoe box. You can reuse the Princess Pol