CAN I INCLUDE MULTIPLE RETURNS IN ONE PARCEL?Updated 4 months ago
INSTANT AND STANDARD EXCHANGES:
Exchanges are processed based on return tracking events so we recommend sending each order back separately with its respective return label.
INSTANT REFUNDS:
We recommend sending each instant refund return back separately with its respective return label. This will avoid the refund being reversed if there are no tracking events within 7 days.
STANDARD REFUND AND GIFT CARDS:
You’re welcome to include multiple standard refund and gift card returns in one parcel. Be sure to book all items for return here and include a copy of each order number.