HOW DO I JOIN PRINCESS POLLY REWARDS?
By having a Princess Polly account! Simply log in and navigate to the Rewards dashboard. No account with us? Create one for free here!
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REWARDS
CAN I TRANSFER MY POINTS BETWEEN THE AU AND US STORES?
As our AU and US stores operate independently, Rewards members are unable to transfer points between the two stores.
CAN I UPDATE THE EMAIL ADDRESS FOR MY REWARDS ACCOUNT?
Yes! Customers can create a new account with their preferred email here. Once set up, please reach out to our team here so we can transfer all Reward and order history to the new account.
WHAT ARE THE PRINCESS POLLY REWARD PERKS?
Check out the full list of perks below!. Quick links:. ENTER THE MONTHLY $100 GIFT CARD DRAW >. ENTER THE MONTHLY IG FEATURE DRAW >
HOW DO I TRACK MY REWARDS HISTORY?
Log in here to access the Rewards dashboard and then click on REWARDS HISTORY to view loyalty actions.
HOW DOES THE REFER A FRIEND PROGRAM WORK?
Give $15, get $15! Customers can invite their besties to take $15 off their first purchase with us and will receive $15 off in return.
HOW LONG UNTIL I SEE MY POINTS ON MY REWARDS ACCOUNT?
POINTS FROM PURCHASE. The points will automatically adjust within minutes of placing an order. POINTS FROM PRODUCT REVIEWS. Once the product review has been submitted, the points will be updated within 2 weeks. 10 points are earned per photo review,
DO MY REWARDS EXPIRE?
- Tier earned rewards expire after 30 days. - Birthday rewards expire after 3 months. - Anniversary rewards expire after 14 days. All discount rewards exclude sale item & gift card purchases.
CAN I EARN POINTS FOR PURCHASES I MADE BEFORE JOINING THE PROGRAM?
Rewards members are unable to earn points on purchases made prior to joining the Rewards program.
HOW DO I GAIN AND LOSE REWARD POINTS?
Customers earn 1 point per $1 spent, but you can earn extra points by ticking off your Reward Point to-do list!. Some things to note:. - Returning for a refund will deduct from the point balance. - Returning for a gift card or exchange will keep the
CAN I EARN POINTS ON ORDERS PAID WITH A GIFT CARD?
You can only earn points on purchases made with a debit card or credit card. Purchases made with a gift card will not earn points toward your account. If you use both a gift card and a debit/credit card on an order you will only earn points on the am
I HAVEN'T RECEIVED MY BIRTHDAY REWARD, WHERE CAN I LOCATE THIS?
To receive a birthday treat, customers must add their date of birth to their Princess Polly account here. A gift will be sent via email on the date provided. Be sure to check any spam/junk inboxes in case it lands there by mistake.