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RETURNING WITH AFTERPAY & KLARNA

CAN I RECEIVE A REFUND TO MY AFTERPAY/KLARNA PLAN?

Yes! All standard refunds are issued to the original payment method. We recommend logging into Afterpay/Klarna to view the final plan adjustments. Please note, any interest paid towards the instalments is non-refundable.

CAN I RECEIVE A REFUND TO MY ZIPPAY CARD?

Once processed, customers can expect their refund to be received via their ZipPay account within 2-5 business days.

I RETURNED FOR A GIFT CARD, WHY IS MY KLARNA / AFTERPAY PLAN STILL BEING DEDUCTED?

When opting to receive a gift card, no refund will be issued and any outstanding installments will be in place to pay off the gift card.