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WHEN WILL MY ORDER ARRIVE?Updated a month ago

EXPRESS (AUSTRALIA)

Order before 4pm AEST Mon-Fri for estimated next-day delivery to metro areas. In the event of unforeseen delays, AusPost allows 1-3 business days for metro areas and 2-5 business days for regional locations. 

SAME DAY DELIVERY - (GOLD COAST, BRISBANE, SUNSHINE COAST)
Order before 10am AEST Mon-Fri for delivery between 1pm-7pm the same afternoon.
StarTrack cannot deliver to post offices or parcel lockers and will leave the order in a secure location if available. Please inform our team 
here if any additional delivery instructions are required.

SAME DAY DELIVERY - (SYDNEY & MELBOURNE)
Order before 7am AEST Mon-Fri for delivery between 6pm-9pm the same evening. StarTrack cannot deliver to post offices or parcel lockers and will leave the order in a secure spot if available. Please inform our team here of any additional delivery instructions.  

SATURDAY DELIVERY - (BRISBANE)
Order before 4pm AEST Friday for delivery between 1pm-7pm Saturday. StarTrack cannot deliver to post offices or parcel lockers and will leave the order in a secure spot if available. Please inform our team here if any additional delivery instructions are required.

STANDARD - SOUTH EAST ASIA & NEW ZEALAND
Order before 1pm AEST Mon-Fri for estimated delivery between 3-6 business days to metro areas. In the event of unforeseen delays (flight delays, capacity restrictions, regional delivery, or customs), allow up to 10 business days for delivery.

EXPRESS - ALL OTHER COUNTRIES
Order before 1pm AEST Mon-Fri for same day dispatch. Delivery estimates below:

NEW ZEALAND: 1-2 Business Days
SOUTH EAST ASIA: 2-3 Business Days
USA & CANADA: 3-4 Business Days
UNITED KINGDOM & EUROPE: 3-4 Business Days
REST OF WORLD: 3-7 Business Days
In the event of unforeseen delays (flight delays, capacity restrictions, regional delivery, or customs), allow up to 6-8 business days for delivery.


Head to our
Shipping Policy for more details.

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