WHAT EXCHANGE OPTIONS ARE AVAILABLE?Updated 2 years ago
Our Return Policy offers free size and product exchanges for Australia-based customers.
STANDARD EXCHANGE
- Processed once the return tracking indicates the parcel is in transit to Princess Polly.
- Shipped via Australia Post Express.
INSTANT EXCHANGE
- Processed once the return booking has been confirmed.
- Shipped via Australia Post Express in line with the same day dispatch cut-offs on our Shipping Policy.
- If the items booked for return are not received within 14 days, the full amount will be charged to the nominated debit/credit card.