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CHECKOUT

CAN I CHECK OUT WITH MY LOCAL CURRENCY?

Yes! Customers can pay with their local currency by updating their currency preference at the top of the website. Any refund returns will be issued in the currency used at check out and gift card returns will be issued in AUD.

WHAT IS KLARNA?

Klarna is a buy now, pay later service allowing Australia-based customers to pay for their purchase in 4 instalments; with zero interest!. Find out more and create an account here!

MY GIFT CARD OR DISCOUNT CODE ISN'T WORKING, WHAT SHOULD I DO?

All discount codes exclude sale items, charity capsules and gift card purchases. Gift card codes are made up of a combination of 16 letters and numbers. Be sure to copy and paste the code at check out so all numbers and letters are captured correctly

CAN I USE MULTIPLE DISCOUNT & GIFT CARD CODES?

Discount codes cannot be used in conjunction with other offers, including sale items. Customers can use multiple gift cards in a single order, in addition to redeeming a discount code. To do so, enter each code separately at checkout.

CAN I USE MULTIPLE PAYMENT METHODS?

We only accept one payment method at check out in addition to any applicable gift cards. Customers can purchase a Princess Polly gift card with one payment method and apply this gift card at check out with their alternative payment method to place th

WHAT PAYMENT METHODS DO YOU OFFER?

- All major credit & debit cards. - PayPal & PayPal Pay In 4. - AfterPay Pay In 4 (AU & NZ only). - AfterPay Monthly Instalments on orders over $400AUD (AU & NZ only). - Klarna (AU only). - Apple Pay. - ShopPay.

WHAT IS AFTERPAY?

AfterPay is a buy now, pay later service allowing Australia & NZ based customers to pay for their purchase in fortnightly or monthly installments. Find out more and create an account here!. *Monthly instalments available on purchases $400 AUD and ove

HOW DO I USE MY HER GIFT CARD?

Customers must convert their HER gift card to Princess Polly here. Once converted, an email with a Princess Polly gift card code will be received which can be redeemed at checkout.

I'M A NEW SUBSCRIBER, WHERE CAN I FIND MY DISCOUNT CODE?

Once subscribed, a discount code will be sent to the email or phone number provided. The email may be marked as spam and if so be sure to update Princess Polly as "safe" for next time. No luck? Reach out to our team here for assistance.

WHERE CAN I FIND A DISCOUNT CODE?

Customers can check out all of our current promotions here!

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