HOLIDAY
IS THERE AN EXTENDED RETURN PERIOD FOR THE HOLIDAYS?
Orders placed between 24 Nov - 25 Dec have 45 days to return. Head to our Return Policy to book a return or create a gift receipt here.
WHEN WILL MY ORDER BE DELIVERED DURING THE HOLIDAYS?
Our team and courier partners will be working around the clock this holiday season to ensure orders are received ASAP. Same business day dispatch will be available right up until 4pm AEST Wed 24 Dec. We’ll continue to ship orders during the holidays,
WILL MY ORDER BE DELIVERED ON A PUBLIC HOLIDAY?
While delivery services will be unavailable on public holidays, our courier partners have extended their delivery hours to ensure parcels are received as quickly as possible this holiday season.
WHY HASN’T MY TRACKING UPDATED?
Our team is working around the clock to ensure orders are received ASAP!. Customers may receive their tracking details outside of hours as we prepare parcels for courier collection. Please allow 1-2 business days for tracking updates during the holid
I RECEIVED AN ITEM AS A GIFT, HOW DO I MAKE A RETURN?
Gift givers can create a gift receipt here, and once created, the receiver will be provided with a link via email to book an exchange (AU only) or a gift card return.
DO YOU GIFT WRAP?
While we don't offer gift-wrapping services, all orders are shipped without an invoice and can be gifted directly.