WHERE CAN I FIND MY RETURN LABEL?Updated 20 days ago

AU & NZ customers will receive a return label via email once a return is booked here. 

Be sure to check your spam/junk inboxes and search the email subject: Princess Polly Return. Your label can be accessed by selecting the black box marked 'Download Return Label'. 

Please note that if you've unsubscribed from Princess Polly emails, this may cause order updates to bounce, and we recommend updating your preferences here.

If you still need support, you can chat with us at the bottom of this page.