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I EXPERIENCED AN ISSUE WITH MY RETURN LABEL, HOW DO I FIX THIS?Updated 25 days ago

The return label may present an error if the original shipping address cannot be validated. 

To fix this, head to your return confirmation email and select 'View Return Label'. At the bottom of the page, you can edit your address. 


Check the following: 

- Enter the Suburb instead of the City and ensure this matches the Postcode 

- Check for any spelling mistakes 

- Address cannot be longer than 40 characters

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